Online gaming on thrill is meant to be enjoyable — a form of entertainment you stay in control of. This page covers the tools available to you, the warning signs worth knowing, and how to reach support if things stop feeling fun.
21 years and above, strictly verified
Available on request, any time
Gaming involves real financial risk
Always available in-platform
These are the measures thrill has in place to help players stay in control of their gaming activity.
If you need a break from gaming, you can request a self-exclusion through the thrill support channel. Once active, you will not be able to log in or place bets for the duration of the exclusion period you choose.
Set a limit on how much you deposit into your thrill account over a given period. Deposit limits help you plan your gaming spend in advance and stick to a budget that works for your real-life finances.
Lose track of time during a long gaming session? Session time reminders notify you when you have been playing for a set duration, so you can step back, take a break, and check in with yourself.
During active sessions, thrill can surface reminders about how long you have been playing and what your current balance is. These prompts are designed to keep you aware — not to disrupt the experience unnecessarily.
thrill enforces a strict 21-year age minimum. Government-issued ID is required during KYC verification before any withdrawal is processed. Accounts found to belong to underage individuals are closed immediately and winnings are void.
The thrill support team is available around the clock through the in-platform support channel. If you have concerns about your gaming behaviour or want to activate any of the tools above, support is always available to help.
This is the single most important thing to understand before playing on any online gaming platform, including thrill. Slots, live casino games, sports betting, eBingo — all of these involve real money, carry genuine financial risk, and have no guaranteed outcome. The house edge exists in every game. A winning streak in the past has zero bearing on what happens next.
Gaming on thrill works best when you treat it as a form of entertainment with a budget you set in advance — the same way you might budget for a movie, a meal out, or a sporting event. When you walk into a PBA game at the Smart Araneta Coliseum, you bring money you are comfortable spending on the experience. Online gaming works the same way. You play with money you can afford to lose, and if you reach your limit, you stop — regardless of what has happened in the session up to that point.
That mindset is the foundation of responsible gaming. Everything else on this page — the tools, the warning signs, the support channels — exists to help you maintain it.
All of the following tools are available to registered thrill players. Contact support through your account dashboard to activate any of them.
A deposit limit caps the total amount you can add to your thrill account within a chosen time period — daily, weekly, or monthly. Once your limit is reached, further deposits are blocked until the period resets. Increasing a deposit limit takes effect after a cooling-off period to prevent impulsive decisions made during a session.
Set a maximum session length for your thrill account. When your session reaches the time limit, you will receive a notification. This is a soft prompt — the choice to continue or stop remains yours, but having the reminder makes it easier to step back and evaluate before continuing.
A cooling-off period temporarily suspends your thrill account for a chosen duration — typically between 24 hours and several weeks. During this period, you cannot log in or play. This is useful if you feel you need a short break without committing to a full self-exclusion.
Self-exclusion is a longer-term measure for players who feel their gaming is becoming a problem. You can request a self-exclusion for a defined period or on a permanent basis. During self-exclusion, marketing communications are suppressed and account access is blocked. To request self-exclusion, contact thrill support directly at [email protected] or through the in-platform support channel.
If you wish to close your thrill account permanently, contact support. Any verified balance remaining in your account at the time of closure can be withdrawn to your registered Philippine bank account or e-wallet subject to standard KYC requirements.
This table shows the difference between gaming as entertainment and gaming patterns that may signal a developing problem. Be honest with yourself when reviewing these.
| Behaviour | Healthy Gaming | Warning Sign |
|---|---|---|
| Budget | Plays within a pre-set budget | Spends beyond what was planned, borrows to play |
| Losses | Accepts losses as part of the experience | Chases losses; keeps playing to win back money |
| Time | Plays for leisure, stops when planned | Loses track of time; sessions run much longer than intended |
| Mood | Gaming doesn't strongly affect daily mood | Irritable or anxious when not playing; mood depends on wins/losses |
| Priorities | Gaming fits around work, family, and commitments | Gaming takes priority over work, family, or bills |
| Honesty | Open about gaming activity if asked | Hides or downplays gaming activity from family |
| Stopping | Can stop playing without difficulty | Finds it hard or uncomfortable to stop when intended |
If several "Warning Sign" descriptions feel familiar, consider using one of the responsible gaming tools above or reaching out to thrill support.
thrill is for players aged 21 and above only. Age is verified through government-issued ID. Underage accounts are closed and winnings are void.
Register for a free thrill account and use the responsible gaming tools built into the platform to stay in control of your gaming from day one.
For players aged 21 and above only. Online gaming involves real financial risk. Set limits, take breaks, and play within your means.